Call Routing

Divert where and when calls are answered at all times of the day

Set your business operational hours in the Call Routing plan and then choose where incoming calls are diverted to. Add your landline and mobile numbers to ensure important calls are always answered

Diverting calls made simple with Call Routing solution

Capture all of your business calls from anywhere, on any device, 24/7 with Call Routing. From your online dashboard, control where calls to your business phone number are diverted to and base the diverts on the time of day. Also capture unanswered calls in real-time! Forward calls to multiple mobiles or landline phones and control the number of rings before stepping to the 2nd or 3rd target. Never miss a business call!

Forward calls to multiple mobiles or landline phones
Ensure that your client calls are answered with the Call Routing solution

Capture important business calls at all times of the day

Call Routing offers 24/7 call management

Ensure that your client calls are answered with the Call Routing solution. Configure your business 'open' hours and 'closed' hours in the system for each day of the week; then choose the landline and mobile numbers to divert calls to in these parameters.

Choose where calls are answered in and out of business hours

Answer incoming calls on any chosen landline / mobile number

Capture any unanswered calls using voicemail-to-email function

The key benefits of using Call Routing solution

Manage Calls at all Times with Cloud Numbers Call Routing

Manage Calls at all Times

Set up your number in the online call management to mirror your business open and closed hours ensuring you never miss a call

Divert Calls from any device with Cloud Numbers Call Routing

Divert Calls from any Device

Be proactive with routing calls and log into your online Call Routing 24/7 to make changes from any PC, Tablet or Smartphone

Forward business calls with our simple-to-operate system

Simple to Operate

No telecoms or IT expertise is needed to setup and manage your numbers. We offer a simple and intuitive, online interface

Diverting business phone numbers is great for any business

Great for any Business

From the one man business in a single city to UK wide organisations. Our solution gives instant access to control calls

Forward business calls to any UK landline or mobile

Route Calls to Landline / Mobile

You have the option to divert calls to any UK landline or UK mobile phone giving you every opportunity to capture calls

Divery business numbers in case of Disaster Recovery

Disaster Recovery

Our Call Routing feature is hosted in the cloud, meaning that any line failures can be avoided with calls sent to a backup number